With the global economy projected to roar back into growth, we have a once in a career opportunity to redefine customer and employee experience from the ground up. Whether it’s a return to office or a return to retail, everything old is new again.

Hear from entrepreneur extraordinaire Janine Allis, and behavioural science leader Dan Monheit, as they share strategies to empower your employees to get to the heart of what customers want and need.

Watch it on demand now here.