“I’ve spent the last 18 months learning from Dan while working at Tigerair. In that time, Dan has helped us to go beyond what our customers are doing to understanding why they make the decisions that they do. This has brought a whole new, and more effective, approach to overcoming our business challenges. I have not come across a personality like Dan that is able to successfully educate and influence across all levels of the business through his sheer authenticity, enthusiasm and positivity. Importantly, Dan makes the connection between his work and commercial outcomes and I look forward to working with him far into the future."

Angela Grant, Head of Brand, Performance and Marketing at Virgin Australia